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FAQ

Shipping/Restocks:​

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  • We are currently only shipping to the United States. We have no plans to expand elsewhere at this time. 

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  • The "Drops" PC Builds will never be restocked. These are builds created for ZTT social media content and are launched on the first of every month. They sell out very quickly.

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  • By joining the Exclusives, you'll gain 30 minutes of private website access on the 1st of every month before the builds get launched to the public. To join the Exclusives, click the Join button on the ZTT YouTube channel to become a member. 

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  • Follow Zach on Twitter for any other website news and announcements​

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Support:

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  • All gaming PC builds are shipped with full insurance to cover the cost of the build. If there's any damage during transit, we will need your cooperation so that we can file a claim with the shipping company and resolve the issue.

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  • We offer a "3-Day Working Condition Warranty" that allows you to ensure your PC is in full working condition after transit. If you have any issues during this time or would like a refund, please contact us immediately. 

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  • All of these PC builds were fully stress tested/benchmarked and are in working condition. ​

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  • If an order was placed by mistake and immediately needs refunded, the customer will be refunded the total amount of their transaction minus any credit card/transaction fees that accrued during the original purchase. 

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  • If you have ANY issue with your PC, please email support@zachstechturf.com as soon as possible. Do NOT try to troubleshoot the PC without contacting support or your refund may be denied.

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  • Full warranty and return policy can be found here.

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