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🔧 Having Trouble? We're Here to Help!

 

Before you reach out, we recommend scrolling through the rest of this page. You might find exactly what you need without waiting for a reply. We put together our best tips, guides, and quick videos to help you fix things fast and get back to gaming.

If you still need help, we’ve got your back.

📨 Email Us Directly

support@zachstechturf.com

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All support starts with email. That way, we can track your issue and respond as quickly and clearly as possible.

  • Please include your Order Number if you purchased a ZTT prebuilt.

  • Share as much detail as you can. Tell us exactly what is going wrong, what you have already tried, and include part names or error messages if possible. The more info you give us, the faster we can help.

  • If your issue is better handled over the phone, we will offer to schedule a call after reviewing your email.

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We do not follow strict business hours, but we check support messages every business day. You will always hear back from a real person from the ZTT team.​​​​​​

Quick Fixes for the Most Common PC Issues

 

Below are the most common problems new PC owners run into — and how to solve them without needing to open your case or mess with any cables. If these steps don’t fix it, no worries. Just email us and we’ll take care of you.​​​​​​​​

🎥 Quick Video Guides for Common Problems

 

Sometimes it is easier to see a fix in action. These short videos walk you through the most common PC issues we see. You do not need any advanced tech knowledge to follow along. If you spot a video that matches your problem, click to expand and watch the full walkthrough.​​​​​​​​

🎮 GPU Driver Help

 

Your graphics card (GPU) is one of the most important parts of your gaming PC. To get the best performance and avoid crashes or visual glitches, you should always make sure your GPU drivers are up to date.

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Windows will install a basic driver automatically, but it is often outdated. To unlock full performance, we recommend downloading the latest official software from your GPU’s manufacturer. These tools make it easy to install the right driver and check for updates in the future.
 

✅ When to Update Your GPU Drivers

  • You just bought a new gaming PC

  • You are seeing poor game performance or visual glitches

  • You want to make sure your system is fully up to date

  • You recently reinstalled Windows and need a clean setup

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🔽 How to Download GPU Drivers by Brand​​​​​​​​

Nvidia (GeForce Series)

Use the Nvidia App to manage your driver updates.

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Steps:

  1. Search for “Nvidia App” and click the top result from Nvidia.com

  2. Download and install the app

  3. Open the app and go to the Drivers tab

  4. Click Download or Update if a newer driver is available

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Direct link:
https://www.nvidia.com/en-us/download/index.aspx

AMD (Radeon Series)

Use AMD Software: Adrenalin Edition for easy updates.

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Steps:

  1. Search for “AMD Adrenalin” and click the top result from AMD.com

  2. Download and install the software

  3. Open the app and look for a Check for Updates option

  4. Follow the steps to install the latest driver

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Direct link:
https://www.amd.com/en/support

Intel (Arc Series)

Use the Intel Driver and Support Assistant to manage updates.

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Steps:

  1. Search for “Intel Driver and Support Assistant”

  2. Click the top result from Intel.com

  3. Download and install the tool

  4. Run it and let it scan your system

  5. Follow the instructions to install any GPU driver updates

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Direct link:
https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

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